Reports to: Tech Director
Works closely with: Global Tech Director, Campus Tech Directors, Video and Lighting Directors, Ministries of North Coast Church
Department: Tech
Weekly Hours: Full time/ 40 hours
Hourly Wage Range: $60,000-$80,000 (AVL Tech 1)

Purpose of Position:

Utilize a professional level of knowledge and experience in live audio systems and production to ensure every North Coast Church campus and venue can provide purposeful, well-planned, and proficiently executed services and events enabling others to experience God in a distraction-free environment.

Help recruit, train, and develop volunteers church-wide.

Principal Duties and Responsibilities (Essential Functions):

Oversee all audio systems and production at North Coast Church campuses, including audio for weekend sermon streams and live event streaming.

Design and install audio systems across North Coast Church, coordinating with integrators when necessary.

Serves as primary troubleshooter for audio systems across North Coast Church, including updating hardware, software & equipment firmware, diagnose and resolve audio and network issues, and oversee a general preventative maintenance plan for audio systems.

Create and present audio training programs for both staff and volunteers to expand knowledge and capabilities of the team. These should include both one-on-one and group training classes throughout the year.

Create and maintain accurate and detailed documentation of guidelines, projects, workflow processes and procedures relating to audio systems.

Ensure detailed backup plan procedures are in place and well-rehearsed enabling the team to activate backup plans quickly and effectively.

Maintain a basic level of knowledge in lighting and broadcast systems to help the team in any capacity.

Grow the team intentionally by assisting with volunteer recruitment, and provide ongoing direction, training and support to volunteers across North Coast Church campuses.

Serve as A1 in a primary adult venue on weekends.

Must be highly self-motivated and able to work independently as well as part of a larger team.

Must have a flexible and positive attitude.

Qualifications/Strengths/Gifts:

Personal:

Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.

Professional:

5+ years of professional live audio experience. Church background is a plus.

High level of experience and expertise in FOH Mixing different styles of music.

Proficiency with installing, maintaining, and troubleshooting digital and analog consoles.

Proficiency with networks and networked solutions like QSYS Cores, Dante Audio Networking, Dante Domain Manager, etc.

Experience with audio system design, rigging, and tuning.

Experience with wireless microphones, in-ear packs, distribution, and combiner units.

Familiarization with Microsoft 365 and Microsoft Teams.

Excellent communication skills and attention to detail.

Ability to stay calm in high-stress environments.

Physical Demands (if any):

A typical schedule will require weekend, evening, and weekday hours. It is the responsibility of the person in this role to ensure systems are ready for all services and events.

Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.

Requires the ability to commute to and from other campuses as needed.

Ability to lift 50+ pounds.

Ministry Goals:

Help people see, hear, and experience the Gospel.

Have proactive communication.

Excellent in execution of tasks.

Create reliable systems and support.

Be intentional in stewardship.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change with or without notice.

Associate Audio Director – Vista Campus

PURPOSE OF THE POSITION

• Utilize a professional level of knowledge and experience in live audio systems and production to assist the Audio Director in ensuring every
• North Coast Church campus and venue can provide purposeful, well-planned, and proficiently executed services and events enabling others to experience God in a distraction-free environment.
• Help the Audio Director recruit, train, and develop volunteers church wide.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Assist the Audio Director as needed.
• Assist in the design and installation of audio systems across North Coast Church, coordinating with integrators when necessary.
• Support the Audio Director in troubleshooting audio systems across North Coast Church, including updating hardware, software, and equipment firmware. Also assist in diagnosing and resolving audio and network issues and oversee a general preventative maintenance plan for audio systems.
• Collaborate on audio training programs for staff and volunteers to expand team knowledge and capabilities. These will include both one-on-one and group training classes throughout the year.
• Maintain accurate and detailed documentation of guidelines, projects, workflow processes, and procedures relating to audio systems.
• Understand and be prepared to activate backup plan procedures.
  Maintain a basic level of knowledge in lighting and broadcast systems to help the team in any capacity.
• Grow the team intentionally by assisting with volunteer recruitment, and providing ongoing direction, training, and support to volunteers across North Coast Campuses.
• Serve as A1 in an adult venue on weekends.
• Operate audio, video, or lighting equipment for events as needed.

QUALIFICATIONS

Personal: 

• Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
• Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.

Professional:

• 2+ years of professional live audio experience. Church background is a plus.
• Experience and expertise in FOH Mixing different styles of music.
• Understanding of installing, maintaining, and troubleshooting large PA Systems from brands including D&B, EV, QSC, etc.
• Understanding of installing, maintaining, and troubleshooting digital and analog consoles.
• Understanding of networks and networked solutions like QSYS Cores, Dante Audio Networking, Dante Domain Manager, etc.
• Experience with wireless microphones, in-ear packs, distribution, and combiner units.
• Familiarization with Microsoft 365 and Microsoft Teams.
• Excellent communications skills and attention to detail.
• Ability to stay calm in high-stress environments.
• Ability to establish and build relationships with ministries and volunteers.
• Highly self-motivated and able to work independently, as well as part of a larger time.
• Have a flexible and positive attitude.

EXPECTED HOURS OF WORK AND TRAVEL:

• A typical schedule will require weekend, evening, and weekday hours. Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.
• Requires the ability to occasionally commute to and from other campuses as needed.

PHYSICAL DEMANDS:

• Ability to lift 50+ pounds.

MINISTRY GOALS:

• Help people see, hear, and experience the Gospel.
• Have proactive communication.
• Excellent in execution of tasks.
• Create reliable systems and support.
• Be intentional in stewardship.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change with or without notice.

COMPENSATION & HOURS

• ​​​​​​​Full-Time – 40 hours a week $20-27/hour

Campus Tech Director – Carlsbad Campus

PURPOSE OF THE POSITION

• Ensure the campus and its venues are prepared and properly covered for weekend services, events, and midweek services.
• Oversee that all tech equipment across the campus is functioning at optimal levels and is being used properly.
• Communicate and lead teams of staff and volunteers in the booth and on stage and ensure the volunteers are appreciated.
• Help ensure the successful production of the campus weekend services, midweek ministry needs, and special events.
• Learn and practice building great communication and relationships between the ministries and the Tech Team.
• Help recruit, train, and develop volunteers and other staff.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Support and care for the tech staff and volunteers.
  Maintain communication and relationships with campus pastors and ministries.
• Ensure campus ministries receive a high level of service from the tech staff.
• Meet with venue producers, worship directors, and pastors to create a clear and precise vision of the attendee experience. This includes audio mix examples, decibel levels, lighting expectations, and service flow for each venue.
• Effectively lead the tech staff and volunteers in the venue each weekend by creating a fun and welcoming environment while keeping a high standard of production.
• Keep the worship and tech teams on time and knowledgeable of all service elements and relevant information.
• Run sound, lighting, and video in the booth as needed.
  Be a primary tech contact on weekends, responding to radio calls, and provide troubleshooting assistance as needed.
• Communicate using 2-way radios and Microsoft Teams throughout the weekend for essential information.
• Create processes that can be carried out to keep weekend services consistent week to week.
• Troubleshoot any problems or issues during the week that come up during the weekend. Bring in support staff if needed.
• Perform preventative maintenance on equipment.
• Ensure equipment is being used properly, installed correctly, and fixed in a timely manner.
• Know the AVL signal chain and cable runs in the venues to help diagnose problems that arise.
• Work closely with the AVL Directors for equipment installations in the venue.
• Manage the AVL systems across the campus, ensure all classrooms are functional and ready, troubleshoot and correct minor issues, and coordinate with the AVL Directors for larger repairs and projects.
• Grow the team intentionally by assisting with volunteer recruitment, and provide ongoing direction, training, and support to volunteers across North Coast campuses.
• Maintain a robust volunteer appreciation program, and train staff on how to create a warm and inviting experience with volunteers.
• Work within the tech ticketing system to ensure prompt service and correction of issues at the campus.
• Maintain a basic knowledge, continued growth, education, and skill development in audio lighting, and broadcast systems.
• Provide AVL tech support for global events and services when needed.
  Attend all Tech Team, Campus and Organizational gatherings, meetings, trainings, etc.
• Perform any other duties needed to help achieve team objectives.
• Represent Jesus, North Coast Church, and the Tech Team well.

QUALIFICATIONS

Personal: 

• Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
• Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.
• Have a flexible and positive attitude.

Professional:

• 4+ years’ experience in technical production. Church background is a plus.
• Ability to handle multiple high priority tasks simultaneously.
• Highly self-motivated and able to work independently as well as part of a larger team.
• Familiarization with Microsoft 365 and Asana.
• Excellent communication skills and attention to detail.
• Ability to stay calm in high-stress environments.
• Knowledge of troubleshooting audio, video, and lighting systems.
• Ability to establish and build relationships with ministries and volunteers.

EXPECTED HOURS OF WORK AND TRAVEL:

• This position will be scheduled every weekend for services on Saturday night and Sunday morning for the weekend services.
• A typical schedule will require weekend, evening, and weekday hours. Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.
• Requires the ability to occasionally commute to and from other campuses as needed.

PHYSICAL DEMANDS:

• Ability to lift 50+ pounds.
• Ability to occasionally commute to and from other campuses as needed.
• A typical schedule will require weekend, evening, and weekday hours.
• Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.

MINISTRY GOALS:

• Help people see, hear, and experience the Gospel.
• Have proactive communication.
• Excellent in execution of tasks.
• Create reliable systems and support.
• Be intentional in stewardship.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change with or without notice.

COMPENSATION & HOURS

• ​​​​​​​Full Time – 40 hours a week $24-32/hour

Facility Crew Associate (Rancho Bernardo Campus)

PURPOSE OF THE POSITION

• To assist the RB Facility Crew in setting up BHMS into a church setting before services and returning it to school use after North Coast services are complete.
• To get the school ready for church.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Arrive on time – call time will be Sundays at 7:00am (time subject to change). As we get more efficient, the call time will most likely flex to a later time.
• Unload North Coast Church contents out of the storage containers and set up children’s classrooms, multi-Purpose Room, and outdoor furniture according to schematics.
• Ensure grounds are clear of debris and are pleasant for our guests.
• Tear down all church gear after services and load contents back into storage containers.
• Ensure the school grounds (indoor and outdoor) are returned to original condition using schematics and photos.

QUALIFICATIONS

• Personal:  
  • Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
  • Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.
• Professional: 
  • Team player
  • Teachable
  • Hard worker
  • “Can Do” positive attitude
  • Ability to deal with low level frustration

PHYSICAL DEMANDS

• Ability to handle physical work, and also able to lift at least 40 pounds.

COMPENSATION & HOURS

​​​​​​​Weekly Hours: 6-8 hours a week (weekends)
Hourly Wage: $16.50 per hour

Tech Producer

PURPOSE OF THE POSITION

• Provide technical support for events and services for the ministries of North Coast Church at various campuses.
• Ensure all tech equipment in the venue is being used properly, ministries are served with speed and professionalism, and tech volunteers are welcomed and appreciated.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Set up and run sound, lighting, and video systems as applicable for weekend services and events.
• Work with the Venue team to lead the weekend tech and worship teams in following the vision and processes the venue’s Worship Pastor, Venue Pastor, and Executive Producer have created.
• Create a fun and welcoming environment while keeping a high standard of production. 
• Communicate with volunteers to ensure they are following the worship leader, and they are aware and ready for all service elements.
• Communicate with the Producer to make sure you have all elements and timing needed to run the service.
• Communicate using radios, Microsoft Teams, Email, and Planning Center as applicable.
• Contact ministry leads prior to events to confirm all tech needs, event time, and tech call time.
• Relay important information to the correct people of equipment needs and/or repairs needed.
• Maintain a basic knowledge of, and continued growth, education, and skill development in audio, lighting, and broadcast systems.
• Provide AVL tech support for global events and services when needed.
• May be scheduled to help with non-technical departmental objectives.
• Attend all Tech Team, Campus, and Organization gatherings, meetings, trainings, etc.
• Perform any other duties needed to help achieve team objectives.
• Represent Jesus, North Coast Church, and the Tech team well.

QUALIFICATIONS

Personal: 

• Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
• Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.

Professional:

• Experience in technical production. Church background is a plus.
• Familiarization with Microsoft 365 and Asana.
• Excellent communication skills and attention to detail.
• Knowledge of troubleshooting audio, video, and lighting systems.
• Ability to stay calm in high-stress environments.
• Ability to establish and build relationships with ministries and volunteers.
• Highly self-motivated and able to work independently as well as part of a larger team.
• Have a flexible and positive attitude.

EXPECTED HOURS OF WORK AND TRAVEL:

• A typical schedule will require weekend, evening, and weekday hours. Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.
• Requires the ability to occasionally commute to and from other campuses as needed.

PHYSICAL DEMANDS:

• Ability to lift 50+ pounds.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change with or without notice.

COMPENSATION & HOURS

• 15-18 hours a week at $17-23/hour