Campus Tech Director – Carlsbad Campus

PURPOSE OF THE POSITION

• Ensure the campus and its venues are prepared and properly covered for weekend services, events, and midweek services.
• Oversee that all tech equipment across the campus is functioning at optimal levels and is being used properly.
• Communicate and lead teams of staff and volunteers in the booth and on stage and ensure the volunteers are appreciated.
• Help ensure the successful production of the campus weekend services, midweek ministry needs, and special events.
• Learn and practice building great communication and relationships between the ministries and the Tech Team.
• Help recruit, train, and develop volunteers and other staff.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Support and care for the tech staff and volunteers.
  Maintain communication and relationships with campus pastors and ministries.
• Ensure campus ministries receive a high level of service from the tech staff.
• Meet with venue producers, worship directors, and pastors to create a clear and precise vision of the attendee experience. This includes audio mix examples, decibel levels, lighting expectations, and service flow for each venue.
• Effectively lead the tech staff and volunteers in the venue each weekend by creating a fun and welcoming environment while keeping a high standard of production.
• Keep the worship and tech teams on time and knowledgeable of all service elements and relevant information.
• Run sound, lighting, and video in the booth as needed.
  Be a primary tech contact on weekends, responding to radio calls, and provide troubleshooting assistance as needed.
• Communicate using 2-way radios and Microsoft Teams throughout the weekend for essential information.
• Create processes that can be carried out to keep weekend services consistent week to week.
• Troubleshoot any problems or issues during the week that come up during the weekend. Bring in support staff if needed.
• Perform preventative maintenance on equipment.
• Ensure equipment is being used properly, installed correctly, and fixed in a timely manner.
• Know the AVL signal chain and cable runs in the venues to help diagnose problems that arise.
• Work closely with the AVL Directors for equipment installations in the venue.
• Manage the AVL systems across the campus, ensure all classrooms are functional and ready, troubleshoot and correct minor issues, and coordinate with the AVL Directors for larger repairs and projects.
• Grow the team intentionally by assisting with volunteer recruitment, and provide ongoing direction, training, and support to volunteers across North Coast campuses.
• Maintain a robust volunteer appreciation program, and train staff on how to create a warm and inviting experience with volunteers.
• Work within the tech ticketing system to ensure prompt service and correction of issues at the campus.
• Maintain a basic knowledge, continued growth, education, and skill development in audio lighting, and broadcast systems.
• Provide AVL tech support for global events and services when needed.
  Attend all Tech Team, Campus and Organizational gatherings, meetings, trainings, etc.
• Perform any other duties needed to help achieve team objectives.
• Represent Jesus, North Coast Church, and the Tech Team well.

QUALIFICATIONS

Personal: 

• Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
• Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.
• Have a flexible and positive attitude.

Professional:

• 4+ years’ experience in technical production. Church background is a plus.
• Ability to handle multiple high priority tasks simultaneously.
• Highly self-motivated and able to work independently as well as part of a larger team.
• Familiarization with Microsoft 365 and Asana.
• Excellent communication skills and attention to detail.
• Ability to stay calm in high-stress environments.
• Knowledge of troubleshooting audio, video, and lighting systems.
• Ability to establish and build relationships with ministries and volunteers.

EXPECTED HOURS OF WORK AND TRAVEL:

• This position will be scheduled every weekend for services on Saturday night and Sunday morning for the weekend services.
• A typical schedule will require weekend, evening, and weekday hours. Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.
• Requires the ability to occasionally commute to and from other campuses as needed.

PHYSICAL DEMANDS:

• Ability to lift 50+ pounds.
• Ability to occasionally commute to and from other campuses as needed.
• A typical schedule will require weekend, evening, and weekday hours.
• Extended hours may be required for holidays (Christmas, Easter, Good Friday), special events, and projects.

MINISTRY GOALS:

• Help people see, hear, and experience the Gospel.
• Have proactive communication.
• Excellent in execution of tasks.
• Create reliable systems and support.
• Be intentional in stewardship.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change with or without notice.

COMPENSATION & HOURS

• ​​​​​​​Full Time – 40 hours a week $24-32/hour

Facility Crew Associate (Rancho Bernardo Campus)

PURPOSE OF THE POSITION

• To assist the RB Facility Crew in setting up BHMS into a church setting before services and returning it to school use after North Coast services are complete.
• To get the school ready for church.

PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Arrive on time – call time will be Sundays at 7:00am (time subject to change). As we get more efficient, the call time will most likely flex to a later time.
• Unload North Coast Church contents out of the storage containers and set up children’s classrooms, multi-Purpose Room, and outdoor furniture according to schematics.
• Ensure grounds are clear of debris and are pleasant for our guests.
• Tear down all church gear after services and load contents back into storage containers.
• Ensure the school grounds (indoor and outdoor) are returned to original condition using schematics and photos.

QUALIFICATIONS

• Personal:  
  • Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
  • Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures.
• Professional: 
  • Team player
  • Teachable
  • Hard worker
  • “Can Do” positive attitude
  • Ability to deal with low level frustration

PHYSICAL DEMANDS

• Ability to handle physical work, and also able to lift at least 40 pounds.

COMPENSATION & HOURS

​​​​​​​Weekly Hours: 6-8 hours a week (weekends)
Hourly Wage: $16.50 per hour

Reports to: Vista Operations Pastor
Department: Vista Operations
Weekly Hours: 40 (Full Time)
Hourly Wage Range: $21-$24

Purpose of Position:

• The Vista Operations Manager is a lead role providing support in building and sustaining a healthy and productive operational culture. This role is responsible for leading operations for distribution, logistics, leading volunteer teams, and ensuring operational systems run efficiently to help create a welcoming and functional environment for guests, staff and volunteers; all in alignment with the church’s mission. 

Principle Duties and Responsibilities (Essential Functions):

• Leadership and Culture Building
  • Lead and assist the development of volunteers through training, coaching, and hands on leadership, helping foster a culture of engagement and collaboration.

  • Cultivate strong relationships and encourage team alignment to contribute to a unified and high performing operations culture.

• Logistics and Event Support

  • Lead logistics in the kitchen and distribution to support Vista and global campuses with drinks, snacks, and supplies.

  • Provide operational support for major (global and campus) events, collaborating with worship, tech, and facilities teams to ensure seamless execution. (i.e. Night to Shine, Men’s/Women’s Conferences, Leadership Conference)

• Weekend Operations
  • Lead and coordinate logistics for weekend services, including the volunteer teams who manage coffee, food, and parking (rotating 2 weekends on | 2 weekends off Sat & Sun).

  • Support efforts to optimize parking/traffic flow, resolving challenges to ensure smooth transitions between services and future growth capacity.

• Volunteer Engagement

  • Assist in recruiting, training and onboarding instilling healthy ministry culture marked by servant-heartedness, spiritual growth and team unity.

  • Support and carry-out systems (i.e. scheduling, onboarding, training) in place to ensure high volunteer, engagement, and retention through shepherding and care.

• Business Context Ministries

  • Sustain a high-level attention to detail to inventory within the kitchen and distribution.

  • Maintain budgets and resources to maximize sustainability and effectiveness.

• Collaboration and Alignment

  • Collaborate with Communications, Facilities, Connections, Tech, Safety, and IT teams to align operational efforts with the church’s strategy.

  • Align operations teams to live out the Campus Purpose Statement by leading the way in unity, collaboration, and innovation.

Qualifications/Strengths/Gifts:

• Personal:
  • Staff members must have a healthy relationship with Jesus and a commitment to North Coast Church vision and values.
  • Staff members at North Coast Church are committed to honoring God with their relationships, sexuality, drugs, alcohol, and lifestyle choices as called for in the scriptures. 
• Professional:
  • Proven organizational and communication skills with strong attention to detail.

  • Prior experience in leadership and/or operations management.

  • Recruiter and developer of lay leadership culture and collaborator of teams and people.
  • Strategic problem solver and clear communicator who can thrive in simplifying complexity.

Physical Demands:

• Ability to lift 25 pounds

• Ability to stand or walk for an entire day

Ministry Goals:

• A thriving culture of team development and health among staff and volunteers.
• Seamless operations for weekend services and major events.
• High engagement and retention among volunteers.
• Alignment with the Campus Purpose Statement, leading the way in unity, collaboration, and innovation.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change with or without notice.

How to Apply? Send Cover Letter, Resume, and Employment Application to Romeo Dalmacio at rdalmacio@northcoastchurch.com